Location: Remote or Hybrid  

Job Type: Full-Time 

About Family Source Consultants 

Family Source Consultants is a leading surrogacy and egg donation agency dedicated to helping individuals and couples build their families. With a compassionate and professional approach, we guide intended parents and surrogates through every stage of their journey. 

Position Overview 

The Third-Party Match Coordinator is responsible for supporting newly matched egg donors, surrogates and intended parents, ensuring a smooth transition from match confirmation to the egg donor and surrogate’s medical clearance at the intended parent’s fertility center. This role requires excellent communication skills, attention to detail, and the ability to manage multiple cases simultaneously while providing exceptional support to all parties involved. 

Key Responsibilities 

• Case Management:  

• • Guide egg donors, surrogates and intended parents from the time of matching through the egg donor and surrogate’s medical clearance. 

• Records Management:  

• • Share egg donor and surrogate medical records with the intended parents’ fertility center and ensure all necessary documentation is submitted promptly. 

• Communication & Coordination:  

• • Act as a liaison between fertility centers, surrogates, egg donors, and intended parents to ensure all parties remain informed and aligned. 

• • Maintain regular contact with egg donors, surrogates and intended parents, providing updates, and addressing any questions or concerns. 

• • Coordinate with escrow management to facilitate financial aspects of the journey, ensuring timely disbursements. 

• Scheduling & Documentation: 

• • Assist with scheduling medical appointments, tracking progress, and ensuring all required steps are completed for egg donor and surrogate medical clearance. 

• • Facilitate monitoring locations for egg donors and surrogates to complete necessary medical testing and evaluations. 

• Travel Coordination: 

• • Arrange and manage surrogate travel, including ground transportation, airfare, and hotel accommodations for medical appointments. 

• • Ensure travel logistics align with clinic schedules and the egg donor and surrogate’s availability. 

• Support & Advocacy: 

• • Provide emotional support and guidance to egg donors, surrogates and intended parents, ensuring they feel confident and informed throughout the process. 

• • Address any concerns or challenges that may arise and offer appropriate solutions. 

• Compliance & Accuracy:  

• • Ensure all processes adhere to agency policies, industry best practices, and legal requirements. 

 Qualifications 

• Experience in egg donation, surrogacy, third-party reproduction, fertility coordination, or a related field is preferred. 

• Strong organizational skills with the ability to manage multiple cases and deadlines. 

• Excellent written and verbal communication skills. 

• High level of professionalism, discretion, and empathy when working with intended parents and surrogates. 

• Ability to work independently while collaborating effectively with a team. 

• Proficiency in Microsoft Office, Google Suite, and CRM systems. 

• Experience with travel coordination or logistics is a plus. 

Why Join Us? 

• Be part of a mission-driven company dedicated to helping build families. 

• Supportive and team-oriented work environment. 

• Opportunity to grow within a dynamic and evolving industry. 

• If you are passionate about making a difference in the lives of others and have the skills to coordinate surrogacy journeys with care and precision, we encourage you to apply. 

*Candidates with the above qualifications must submit a resume with a cover letter to be considered. 

Benefits: 

• Medical/Dental/Vision Insurance 

• Flexible schedule 

• Paid time off 

Schedule: 

• Monday to Friday, rotating weekend shift with flex time off