Join our team of extraordinary individuals who are compassionate, caring, friendly, and passionate about making a difference in the lives of prospective parents all over the world. Become a part of TeamFSC!
Careers to Apply For*
*We are always accepting resumes. We’ll review and be in touch as positions need filled!
Applicants must be located within 20 miles of Orland Park, Illinois to be considered.
Family Source Consultants is proud to celebrate 17 years as a leading authority in third-party reproductive services. FSC is a premier surrogacy and egg donor agency located in Chicago and Orland Park, Illinois. Family Source Consultants matches and facilitates Gestational Surrogacy and Egg Donation arrangements in the United States and internationally.
Family Source Consultants are seeking a Medical Records Specialist to work from our Orland Park, IL office to join our supportive and thriving team. Our ideal Medical Records Specialist will possess excellent customer service skills and the ability to work in a fast-paced environment. The successful candidate will be responsible for collecting, processing, and maintaining medical records for gestational surrogates. The Medical Records Specialist must always maintain and protect the gestational surrogates’ right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information follow the request, authorization, company policy, and HIPAA regulations.
Responsibilities
- Maintain confidentiality and security with all confidential information
- Receive and process requests for surrogate health records and information in accordance with company policies and procedures
- Maintain working knowledge of internal database and CRM program
- Responsible for safeguarding surrogate records and ensuring compliance with HIPAA standards
- Prepare new files, gather documents and information from paper sources and/or electronic health record
- Ensures medical records are assembled in standard order and are accurate and complete
- Creates digital images of paperwork to be stored in the electronic CRM system
- Answering of inbound/outbound telephone calls
- Responsible for administrative duties such as managing faxes, opening mail, and data entry
- Processes requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner
- Greet clients and visitors
- Other duties and projects as assigned or required
Skills and Experience Required
- Prior Medical Records or Medical Front Office experience preferred
- Excellent communication skills, written and verbal
- Detail-oriented with strong organizational skills
- Exude professionalism that is apparent within work ability, personality, and appearance
- Must have a solution-oriented mindset
- Be excited to join a company and embrace growth
Benefits
- Paid vacation, time off and holidays
- Medical and dental insurance
- 401 K + matching
- Join a team of fun, upbeat, and professional co-workers
- Ongoing support and training for professional growth
- An opportunity to work in the field of infertility to help make dreams come true!
A cover letter is required for consideration.
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to be celebrating 17 years as a leading authority in third party reproductive. FSC matches and facilitates Gestational Surrogacy and Egg Donation arrangements in the United States and internationally. We are currently seeking a remote, full-time, Licensed Mental Health Professional to facilitate mental health evaluations for gestational surrogates/egg donors, lead monthly support groups, facilitate match meetings between intended parents/gestational surrogates, and provide individual support to intended parents during the matching process. Applicant must be self-motivated, compassionate, resourceful and diplomatic. Third party reproduction/IVF experience, either personal or professional is preferred. Applicant must have the ability to work in a fast-paced environment with time-sensitive deadlines and be available for occasional weekends and after hours.
Responsibilities:
- Support intended parents during the surrogacy matching process.
- Provide support group meetings for gestational surrogates and intended parents.
- Facilitate match meetings between surrogates and intended parents.
- Practice within the highest ethics and standards, maintaining confidentiality of client and surrogate, abiding by applicable confidentiality standards and security policies.
- Facilitate mental health evaluations for surrogates and egg donors.
- Interpret MMPI/PAI results, providing a thorough written report.
- Performs other duties as assigned.
Required Qualifications:
- Ability to work in a fast-paced environment characterized by growth.
- Professional in appearance and communication style.
- Ability to work independently, prioritize accordingly, have excellent time management, and organizational skills.
- Must have a master’s degree and have an active license in counseling, social work or related field.
- Be driven, ambitious, innovative, and detail oriented.
- Able to adhere to HIPAA compliances.
Preferred Qualifications:
- Previous professional experience in third-party reproduction, social work, psychology, or business or relationship management.
- Bilingual
Benefits Offered:
- Remote-first culture
- Flexible schedule
- Medical and dental insurance, 401(k) with matching contributions
- Paid holidays, vacation, and birthday
- Paid time off
- Professional development assistance
- Opportunity to help make the dream of parenthood a reality by Bringing Dreams & Miracles Together!
*MUST SUBMIT COVER LETTER FOR CONSIDERATION*
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to be celebrating 17 years as a leading authority in third-party reproductive services. FSC matches and facilitates gestational surrogacy and egg donation arrangements globally. We are pleased to assist individuals and couples of all races, sexual orientations, and religious and ethnic backgrounds to create and expand their families through surrogacy and egg donation. Working closely with each client allows us to ensure that arrangements are customized to meet the specific needs of prospective parents, surrogates, and egg donors. This position will be part-time or full-time, on a Saturday through Wednesday shift.
Job Summary:
We are currently seeking a detail-oriented, self-driven, and highly organized Surrogacy Admissions Coordinator to join our team! As a Surrogacy Admissions Coordinator, you will be responsible for assessing gestational surrogate candidates in educating them regarding the surrogacy process, reviewing applications, gathering insurance documents, and interviewing candidates for acceptability in preparation for becoming matched with intended parents as they embark on their surrogacy journey. To be successful in this role, you should have an outgoing and positive personality, be highly organized, enjoy meeting new people, and can work well independently. The Surrogacy Admissions Coordinator will set goals for growth – swiftly and diligently moving surrogate candidates through the intake process to prepare for the matching process with intended parents. To best assist interested gestational surrogate candidates, this position requires Saturday and Sunday availability (permanent shift will be Saturday through Wednesday).
Responsibilities
- Enthusiastically welcome women who inquire about becoming a surrogate and encourage them as they take their initials steps on the journey
- Ensure that potential surrogates have a positive intake experience and a full understanding of the surrogacy process
- Work diligently in obtaining necessary information and documents to fully intake surrogate candidate
- Provide a high level of customer service to ensure an efficient admission process to prepare for matching with intended parents
- Practice within the highest ethics and standards, maintaining confidentiality for all parties
Required Qualifications:
- Thorough understanding and working knowledge of spreadsheets and word processing programs such as Microsoft Excel, Microsoft Word, etc.
- Ability to work in a fast-paced environment characterized by growth and change
- Ability to work independently and prioritize multiple tasks
- Excellent time management and organizational skills (a MUST!)
- Attention to detail
- Professional and supportive communication etiquette is a must
Benefits Offered:
- 401(k) matching (Full-time only)
- Dental Insurance (Full-time only)
- Health insurance (Full-time only)
- Paid time off
- Flexible schedule
- Professional development assistance
Applicants must be self-motivated, compassionate, resourceful, and diplomatic. Third-party reproduction experience, either personal or professional.
**APPLICANT MUST SUBMIT COVER LETTER TO BE CONSIDERED**
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to celebrate 17 years as a leading authority in third-party reproductive services. FSC is a premier surrogacy and egg donor agency located in Chicago and Orland Park, Illinois. Family Source Consultants matches and facilitates Gestational Surrogacy and Egg Donation arrangements in the United States and internationally.
Family Source Consultants are seeking a Medical Records Specialist to join our supportive and thriving team. Our ideal Medical Records Specialist will possess excellent customer service skills and the ability to work in a fast-paced environment. The successful candidate will be responsible for collecting, processing, and maintaining medical records for gestational surrogates. The Medical Records Specialist must always maintain and protect the gestational surrogates’ right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information follow the request, authorization, company policy, and HIPAA regulations.
Responsibilities
- Maintain confidentiality and security with all confidential information
- Receive and process requests for surrogate health records and information in accordance with company policies and procedures
- Maintain working knowledge of internal database and CRM program
- Responsible for safeguarding surrogate records and ensuring compliance with HIPAA standards
- Prepare new files, gather documents and information from paper sources and/or electronic health record
- Ensures medical records are assembled in standard order and are accurate and complete
- Creates digital images of paperwork to be stored in the electronic CRM system
- Answering of inbound/outbound telephone calls
- Responsible for administrative duties such as managing faxes, opening mail, and data entry
- Processes requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner
- Greet clients and visitors
- Other duties and projects as assigned or required
Skills and Experience Required
- Prior Medical Records or Medical Front Office experience preferred
- Excellent communication skills, written and verbal
- Detail-oriented with strong organizational skills
- Exude professionalism that is apparent within work ability, personality, and appearance
- Must have a solution-oriented mindset
- Be excited to join a company and embrace growth
Benefits
- Paid vacation, time off and holidays
- Medical and dental insurance
- 401 K + matching
- Join a team of fun, upbeat, and professional co-workers
- Ongoing support and training for professional growth
- An opportunity to work in the field of infertility to help make dreams come true!
A cover letter is required for consideration.
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to be celebrating 17 years as a leading authority in third-party reproductive services. FSC matches and facilitates gestational surrogacy and egg donation arrangements globally. We are pleased to assist individuals and couples of all races, sexual orientations, and religious and ethnic backgrounds to create and expand their families through surrogacy and egg donation. Working closely with each client allows us to ensure that arrangements are customized to meet the specific needs of prospective parents, surrogates, and egg donors. This position will be part-time or full-time.
Job Summary:
We are currently seeking a detail-oriented, self-driven, and highly organized Surrogate Intake Coordinator to join our team! As a Surrogate Intake Coordinator, you will be responsible for assessing gestational surrogate candidates in educating them regarding the surrogacy process, reviewing applications, gathering insurance documents, and interviewing candidates for acceptability in preparation for becoming matched with intended parents as they embark on their surrogacy journey. To be successful in this role, you should have an outgoing and positive personality, be highly organized, enjoy meeting new people, and can work well independently. The Surrogate Intake Coordinator will set goals for growth – swiftly and diligently moving surrogate candidates through the intake process to prepare for the matching process with intended parents. To best assist interested gestational surrogate candidates.
Responsibilities
- Enthusiastically welcome women who inquire about becoming a surrogate and encourage them as they take their initials steps on the journey
- Ensure that potential surrogates have a positive intake experience and a full understanding of the surrogacy process
- Work diligently in obtaining necessary information and documents to fully intake surrogate candidate
- Provide a high level of customer service to ensure an efficient admission process to prepare for matching with intended parents
- Practice within the highest ethics and standards, maintaining confidentiality for all parties
Required Qualifications:
- Thorough understanding and working knowledge of spreadsheets and word processing programs such as Microsoft Excel, Microsoft Word, etc.
- Ability to work in a fast-paced environment characterized by growth and change
- Ability to work independently and prioritize multiple tasks
- Excellent time management and organizational skills (a MUST!)
- Attention to detail
- Professional and supportive communication etiquette is a must
Benefits Offered:
- 401(k) matching (Full-time only)
- Dental Insurance (Full-time only)
- Health insurance (Full-time only)
- Paid time off
- Flexible schedule
- Professional development assistance
Applicants must be self-motivated, compassionate, resourceful, and diplomatic. Third-party reproduction experience, either personal or professional.
**APPLICANT MUST SUBMIT COVER LETTER TO BE CONSIDERED**
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to celebrate 17 years as a leading authority in third-party reproductive services. FSC is a premier surrogacy and egg donor agency headquartered in Chicago that matches and facilitates Gestational Surrogacy and Egg Donation arrangements in the United States and internationally. We are pleased to assist individuals and couples of all races, sexual orientations, and religious and ethnic backgrounds to build their families through the kindness of gestational surrogates and egg donors.
We are seeking an Intended Parent Intake Specialist, also known as a Business & Client Relations Advisor, a detail-oriented and self-driven professional, to introduce FSC to Intended Parents as they learn more about our surrogacy program and the overall process. Applicant must be self-motivated, highly driven, outgoing, compassionate, resourceful, and diplomatic, and able to build relationships with others through various needs for family-building scenarios.
Responsibilities
- Practice within the highest ethics and standards, maintaining the confidentiality of client information
- Hold in-person, telephone, and video consultations with hopeful parents to fully educate and share the surrogacy process
- Communicate regularly with and build relationships with fertility centers and other family-building professionals in the field
- Continually increase Intended Parent growth
- Organize and retain files, both electronic and hard copy, and handle administrative duties
- Visit local fertility centers to build and maintain ongoing relationships and referrals
- Any other customary services that FSC may require to ensure the efficient and profitable operation of FSC’s business
Required Skills & Experience:
- Sales experience to maximize company growth
- Have the enthusiasm for meeting goals
- Must have a strong sales background
- Ability to develop strong relationships quickly and work in a fast-paced environment characterized by growth and change
- Have impeccable communication skills
- Ability to work independently and prioritize multiple tasks
- Possess excellent time management and organizational skills
- Master attention to detail
- Exhibit professional email etiquette
- Have solid technical and computer skills
- Must have a professional appearance, work quality, and personal skills
- Must have a get-it-done attitude
- Experience with third-party reproduction and emotional aspects related; professional, former egg donor, surrogate, or former intended parent
Benefits Offered:
- Vacation and Holiday pay (PLUS your birthday paid with a day off!)
- Flexible schedule and remote-first environment
- Competitive Salary + Commission (lots of potential)
- Ongoing support and training for professional growth
- An opportunity to work in infertility that exudes positivity and growth to help make dreams come true!
**APPLICANT MUST SUBMIT COVER LETTER TO BE CONSIDERED**
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Family Source Consultants is proud to celebrate 17 years as a leading authority in third-party reproductive services. FSC is a premier surrogacy and egg donor agency headquartered in Chicago that matches and facilitates Gestational Surrogacy and Egg Donation arrangements in the United States and internationally. We are pleased to assist individuals and couples of all races, sexual orientations, and religious and ethnic backgrounds to build their families through the kindness of gestational surrogates and egg donors.
Job Summary
We seek a detail-oriented, self-driven Case Coordinator to work closely with Intended Parents, Surrogates, and Egg Donors throughout their family-building journey to ensure they have a positive, supportive, and successful experience.
Applicants must be self-motivated, efficient with their time, organized, compassionate, resourceful, and diplomatic. Whether personal or professional, surrogacy, egg donation, or IVF experience is preferred.
Responsibilities
- Practice within the highest ethics and standards, maintaining the confidentiality of client information and abiding by applicable standards and security policies.
- Coordinate surrogacy and/or egg donation journeys, providing ongoing support to parents throughout their family-building experience.
- Organize and retain files, both electronic and hard copy, and handle administrative duties.
- Work closely with family-building partners, i.e., attorneys, fertility centers, and escrow management, ensuring the journey is well supported and progressing.
- Any other customary services that FSC may require to ensure the efficient and profitable operation of FSC’s business.
Required Skills & Experience:
- Ability to develop strong relationships quickly and work in a fast-paced environment characterized by growth and change
- Have impeccable communication skills
- Ability to work independently and prioritize multiple tasks
- Possess excellent time management and organizational skills
- Master attention to detail
- Exhibit professional email etiquette
- Ability to provide leadership while maintaining a team mentality
- Must have a professional appearance, work quality, and personal skills
Preferred Skills & Experience:
- Bilingual
- Surrogacy, egg donation, and/or IVF experience (personal or professional)
Benefits Offered:
- Paid Time Off, and Holiday pay, PLUS your birthday paid with a day off!
- Flexible schedule and remote-first environment
- Health insurance, medical/dental/vision
- An opportunity to work in infertility that exudes positivity and growth to help make dreams come true!
Schedule:
- Monday through Friday, after business hours for emergency situations.
**APPLICANT MUST SUBMIT COVER LETTER TO BE CONSIDERED**
Family Source Consultants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.